Our best-in-class support team is there whenever you need help and our knowledgebase provides a wealth of self-directed resources.

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How Can our Support Team Help?

Configuration and Analysis

Let our support and on-boarding team help you through the process of setting up the most complete monitoring experience possible. We’ll apply our diverse diverse background in the IT industry and use that experience to make sure you’ve covered all your blind spots!

Understanding Incidents

Understanding why outages and different performance related events occur is a dynamic problem and a monitoring system which is tuned too tightly can be very noisy and desensitize your team. Let our team help you fine-tune your monitoring so that it’s running most effectively and accurately.

Deployment and Automation

If you’re dealing with a large deployment, you want to leverage automation as much as possible. In addition to using our API to automate setup and configuration, we can also do bulk imports of your data from electronic format. We’ll take a hands on approach to helping you build on our platform to achieve a tight integration.

Check out the Panopta Knowledgebase

In-depth documentation to answer all your questions. Need something more? Give us a call at 1-844-PANOPTA or contact us here.