Support

Our best-in-class support team is there whenever you need help and our knowledge base provides a wealth of self-directed resources.

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How Can our Support Team Help?

Configuration and Analysis

Let our support and onboarding team help you through the process of setting up the most complete monitoring experience possible. We'll apply our diverse background in the IT industry to make sure you’ve covered all your blind spots!

Understanding Incidents

Understanding why outages and different performance related events occur is a dynamic problem, and a monitoring system tuned too tightly can desensitize your team. Let our team help you fine-tune your monitoring so that it runs as effectively and accurately as possible.

Deployment and Automation

If you’re dealing with a large deployment, leverage automation as much as possible. Beyond using our API to automate setup and configuration, we can also do bulk imports of your data. We’ll take a hands-on approach to help you build on our platform to achieve a tight integration.

Check out the Panopta Knowledge Base

In-depth documentation to answer all your questions. Need something more? Give us a call at 1-844-PANOPTA or contact us here.

PANOPTA KNOWLEDGE BASE