As of this morning, voice outage alerts are now live for all Panopta customers to use – in addition to SMS and email outage alerts, you can now get a phone call and have details of active outages read to you over the phone. For all packages, both trial and paying, voice alerts are counted as part of the SMS quota, so customers on the Basic Monitoring package and above will get unlimited voice alerts included with their account.
Thanks to all of our beta testers who have been trying the service for the past month or so – their feedback and suggestions have been quite helpful!
Voice alerts can be activated now in the contacts section of the monitoring control panel. If you have any questions on the voice alerts, feel free to contact our support team for assistance.