We recently released a refresh for our Users, Groups, and Integrations. Not only do they look better but they’re also a lot easier to use. A quick recap of the changes are below.
Merging of Users and Contacts
In the past, we split roles across two different team member types – Users and Contacts. See the image below for a refresher of how it looked before.
In hindsight, it doesn’t make a ton of sense two have these two separate – contact-only is really a role that should be able to be assigned to a User. So, we’ve merged them together. Now, you merely need to specify the role you’d like the User to have rather than managing two different types. Plus, we still allow you two grant a more intermediary role – Limited access, which is handy for segregating access by teams or experience of users.
To make things easier to manage, we’ve given Users, Groups, and Integrations, along with On-Call Schedules their own page. We’ve also given each a fresh UI to make the management process a bit easier on the eyes. We think it’s a lot more enjoyable to use and we hope you do as well.
As always, please shoot any feedback or questions our way – firstname.lastname@example.org. Happy monitoring!