Centralized IT operations management allows your team to identify, triage, collaborate, and resolve incidents from a single platform.
Incident alerts enriched with real-time data.
Assign urgency and automate escalation.
Work across teams seamlessly to diagnose problems.
Get complete context before logging in to make changes.
Data-enriched alerts are more straightforward for IT teams to triage and escalate, with the addition of features like alert timelines, triage has never been simpler.
Data-enriched alerts are more straightforward for IT teams to triage and escalate, with the addition of features like alert timelines, triage has never been simpler.
Alert timelines automatically alert your team and escalate the alert if no one has responded to it on time.
Additional, real-time data coming in with an incident makes it easier for NOC workers to notify the teams most affected by the alert.
Have Panopta push alerts directly into JIRA or another ticketing system your team loves.
Collaborate with your team or reach out when you need help for better incident response and to reduce burnout.
Bring in the right people to teams at an incident and help diagnose the problem.
Teams can use incident summaries to log information about what they did to resolve issues for quick reference.
At-a-glance views of unassigned, acknowledged, and ongoing incidents make it easy for engineers to remain in the workflow, even away from their desks.
Collaborate with your team or reach out when you need help for better incident response and to reduce burnout.
