Incident management backed by full-stack visibility

Centralized IT operations management allows your team to identify, triage, collaborate, and resolve incidents from a single platform.

Identify

Incident alerts enriched with real-time data.

Triage

Assign urgency and automate escalation.

Collaborate

Work across teams seamlessly to diagnose problems.

Resolve

Get complete context before logging in to make changes.

Alerting that makes it easier to triage incidents

Data-enriched alerts are more straightforward for IT teams to triage and escalate, with the addition of features like alert timelines, triage has never been simpler.

Alerting that makes it easier to triage incidents

Data-enriched alerts are more straightforward for IT teams to triage and escalate, with the addition of features like alert timelines, triage has never been simpler.

Program in urgency

Alert timelines automatically alert your team and escalate the alert if no one has responded to it on time.

Notify only the right people

Additional, real-time data coming in with an incident makes it easier for NOC workers to notify the teams most affected by the alert.

Automate ticketing

Have Panopta push alerts directly into JIRA or another ticketing system your team loves.

Work together to find a resolution

Collaborate with your team or reach out when you need help for better incident response and to reduce burnout.

Reduce MTTD and MTTR times

Bring in the right people to teams at an incident and help diagnose the problem.

Comprehensive Incident Summaries

Teams can use incident summaries to log information about what they did to resolve issues for quick reference.

Check incident status from the mobile app

At-a-glance views of unassigned, acknowledged, and ongoing incidents make it easy for engineers to remain in the workflow, even away from their desks.

Work together to find a resolution

Collaborate with your team or reach out when you need help for better incident response and to reduce burnout.

Are you ready to start enjoying your on-call shifts?