Alert Timelines

Customize network alert timelines to be sure only the right people are notified at the right times for the right types of incidents.

Smarter network alert timelines

Customize Panopta’s network alert timelines to fit any team. With built-in escalation rules and easy duplication for new servers or existing node groups, our alert timelines make it easy to feel confident, knowing that the right person will be on task for every incident. Program in urgency and tie certain metrics to passive notifications (like email) or urgent notifications (like a phone call) for a customized system that does not lead to fatigue.

BENEFITS

Fully Customized Alerting

Set up alerts to find you and your team, where you are and at the appropriate alarm level.

Unmatched Flexibility

Need an alert when disk use gets to 67%, but not at 66% instead of at "high, medium and low" intervals? Fine tune your alerting as you require for any combination of our available metrics.

Incident Life Cycle Management

Define communication types and controls and fine-tune your process to get a robust response to any incident, from initial notification to resolution. Easily add notes to any incident - your teammates can always know the progress made towards clarification.

Escalation

Make manual escalation available for your team so they can kick an incident up the ladder when needed. Automate escalation for incidents that aren't solved according to your timeline.

High-level and Granular Network Alert Timelines

Set different alert timelines for individual devices or entire server groups so that your dedicated teams can respond quickly with the right people for incident management.

Fully Custom

Combine different communication or ticketing channels for alerts. Centralize configuration, and have full control around network alert timelines.