Any number of monitoring control panel users can be created, with access controls to give them anywhere from limited read-only access to full administrative access. Additionally, you can create an unlimited number of contacts that can receive outage alerts and reports but do not have control panel access.
Each user and contact can have any number of email addresses, SMS and voice numbers configured for use in outage notifications. Also, coming soon are IM and Twitter alerts, to give you complete flexibility in notifying your staff.
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